BURLINGTON, Vt. (WCAX) – According to the Vermont Department of Health, pharmacy claims will begin processing for drugs dispensed during the Change Healthcare outage.
A massive cyberattack on United Health Group and Change Healthcare, a medical payment processor, knocked out services for three weeks.
While it has been back online for users, pharmacies have been waiting to make claims on the drugs processed in the time that the site was down. Now, pharmacies can reach out to an assistance line to help navigate claims processing.
They are also asking that any copays collected from member patients be reimbursed, and Vermont Medicaid will pay out pharmacies.